AI Policy & AI Scraping Policy

1. How Livezen uses AI

A1. Where we use AI. Our team may use AI tools to help write and review code, draft content and proposals, generate design concepts, analyse SEO data, translate text and answer support questions. We also build AI features, such as chatbots and automation, into client systems when the client asks for them. A2. Human oversight. A qualified Livezen team member reviews, tests and approves all AI-assisted work before delivery. AI never makes final decisions on your project, pricing or account. A3. Your data. We do not enter client confidential information, personal data, passwords or source code into public AI tools that use inputs to train their models. Where we use AI with client data, we use business-grade services whose terms prohibit training on our inputs, and only as needed for your project. A4. Disclosure. If you need to know whether AI was used on a deliverable, for example for a tender or academic rule, ask us and we will tell you. If you require that no AI be used on your project, state this in the Order. A5. Ownership and accuracy. AI-assisted deliverables are owned as set out in the Terms and Conditions. We check AI output for accuracy, originality and licence issues, but you remain responsible for final approval of content published under your name. A6. Prohibited uses. We will not build AI systems for deceptive impersonation, deepfakes of real people without consent, unlawful surveillance, spam, or any use that breaks Sri Lankan law or the provider's usage policies. A7. Chatbots on our site. Any chatbot on livezentech.com is clearly labelled as automated. Its answers are for general guidance; binding prices and terms come only from a signed Order.

2. AI scraping and data mining

B1. Our content is protected. All text, code, designs, images, videos, case studies, pricing and other materials on livezentech.com and its subdomains are owned by or licensed to Livezen and protected by the Intellectual Property Act No. 36 of 2003 of Sri Lanka and international copyright law. B2. What is not allowed. Without our prior written permission, you may not: - use bots, crawlers, scrapers or similar tools to copy or extract content from our website in bulk; use bots, crawlers, scrapers or similar tools to copy or extract content from our website in bulk; - use our content to train, fine-tune, test or improve any machine-learning model or AI system; use our content to train, fine-tune, test or improve any machine-learning model or AI system; - include our content in datasets, retrieval systems or AI products sold or shared with others; include our content in datasets, retrieval systems or AI products sold or shared with others; - bypass robots.txt, rate limits, login walls or other technical measures. bypass robots.txt, rate limits, login walls or other technical measures. B3. What is allowed. Search engines may index our pages for normal search results, and AI assistants may access a page in real time to answer a specific user's question, provided they link back to the source and do not store the content for training. B4. Robots.txt. Our robots.txt file signals these rules to AI crawlers, including GPTBot, ClaudeBot, Google-Extended, CCBot, PerplexityBot, Bytespider and similar agents. A crawler not named there is still bound by this policy. Suggested robots.txt entries for livezentech.com: B5. Enforcement. We may block IP addresses, rate-limit traffic and take legal action for breaches of this policy, including claims for damages and injunctions. B6. Licensing requests. To license our content for AI or research use, email support@livezentech.com with the subject "AI content licence".

Questions about this policy?

Email info@livezentech.com or call +94 77 242 4400 .